Shipping and Return Policy

Shipping Policy – GloobCare

At GloobCare, we aim to deliver your orders safely and on time.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Duration

  • Standard Delivery: 3–7 business days (depending on your location)

  • Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Free shipping may be available during promotional offers.

Delivery Partners

We work with trusted third-party courier services to ensure safe and reliable delivery.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email.

Return & Refund Policy 

Your satisfaction is important to us. Please read our return policy carefully.

Returns Eligibility

We accept returns only under the following conditions:

  • The product is damaged, defective, or incorrect at the time of delivery

  • Return request is raised within 48 hours of receiving the product

  • Product must be unused, unopened, and in original packaging

⚠️ Due to hygiene and safety reasons, we do not accept returns on opened or used personal care / healthcare products.

How to Request a Return

  1. Contact our support team within 48 hours of delivery

  2. Share your order number and clear photos/videos of the issue

  3. Our team will review and respond within 2 business days

📧 Email: support@gloobcare.com
📞 Phone/WhatsApp: 9539691313

Refund Process

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be credited to the original payment method

  • Shipping charges (if any) are non-refundable unless the error is from our side

Replacement Policy

  • If eligible, we will arrange a replacement instead of a refund

  • Replacement delivery timelines may vary by location

Cancellation Policy

  • Orders can be cancelled before shipment

  • Once shipped, cancellation is not allowed

Contact Us

For any shipping or return-related queries, feel free to contact us:

GloobCare
📧 Email: support@gloobcare.com
🌐 Website: www.gloobcare.com